Hi all,

I am sharing secret #8

1. Instill trust . Be clear that you are trying to help them rather than boost your own ego or score points
2. Ask questions. Get them talking early on. ” How do you feel the dinner party went last night ?”
3. Keep it crisp. Make your point clearly up front and avoid sugar coating. This reduces the scope for misunderstanding.
4. State what went wrong. The more specific  the better.  “While Sarah was talking you were tapping your glass” is going to get a better reaction than ” You were so rude; whats your problem?”
5. Hold your space. People react in different ways , so be prepared to take some flak and don’t feel obliged to fill a silence.

Until da next Tyme!