When you finish something, such as a phone call, an online meeting, a conversation, a task, before you start something else, grab a moment to pause, breathe and slow your thoughts. Achieve a quick meditative state and then re-enter the day with a refreshed presence. Until da...
When someone's talking to you, can you hear what the other person is saying over the noise in your head? Listen from a place of noise and it can lead to misunderstandings and mistakes. Next time someone's talking to you, reset your listening position to a...
Do you think small talk is unimportant, a waste of time? If you do, then think again. Small talk is worth your time. It’s an opportunity to show interest and find out how someone is getting on. It can be a relationship builder and may...
