When overhearing conversations, what do you do? Do you move away from the conversation? Do you say or do something to let them know you are there? Do you repeat what you've heard to others? Even when you have no intention of listening, you can't help...

It feels good to help doesn't it? And it always feels good when someone offers their help. So, why wait to be asked? If there is something you can do to make a difference, then be proactive and offer to help without being asked. Offer help....

"Don't take it personally," how often have you heard this?  When you don't take things personally, you are better able to protect yourself from feeling: hurt, disappointed, let down...